Hospitality jobs require you to deal with customers in person, over phone and sometimes over the chat and email. From waiters to hotel managers to spa owners, hospitality industry is very vast. Patience, people’s skills, customer-service skills and problem solving abilities are must to work in the hospitality industry.
People in hospitality jobs usually perform the following tasks:
- Listening to customer complaints and ensuring they are resolve to customer satisfaction
- Attending people at a bar, restaurant, salon or hotels
- Answering customer questions about company product and services
A Degree or Diploma in Hospitality or related subjects offered by community colleges, vocational schools, or online program are a must for application in hospitality sectors. The average salary of a person in hospitality sector is $55,000 per year, which increases as someone gains valuable experience in the industry. Recommended courses for candidates looking to make a career in the hospitality industry are marketing, hospitality management, business law, and courses dedicated to specific industries like hotels, airlines, etc.