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Customer Service Assistant

  • Midstate Spring, Inc.
  • Syracuse, NY
  • November 22, 2017
Job Description

Purpose: To support the Customer Service Team by handling incoming phone calls and assisting with tasks that ensure that customer requests, product demand and requirements are communicated and entered


  • Answering the multi-line phone promptly and routing callers accurately.

  • Greeting Customers and Vendors at the door.

  • Provide data entry assistance in ERP software, Microsoft Office, Mac.

  • Scanning

  • Assisting various departments as needed.


  • Minimum of 1 year of experience in an office environment

  • Basic computer skills required, including Microsoft Office – Word, Excel

  • Superb email composition and other communication / collaborative tools.

  • Must be able to type 50 or more words per minute.

  • Two year college degree preferred, or equivalent experience

  • Excellent interpersonal and communication skills.

  • Ability to be a contributing member of a team

  • Bi-lingual preferred 

Midstate Spring, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, status as a qualified individual with disability, or any other legally protected status. All applicants must be able to show proof of eligibility to work in the United States.

+ Job Summary

Company Information

Midstate Spring, Inc.

Job Id #: 5675636

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