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HR Systems Manager

  • The Kraft Group
  • Foxborough, MA
  • November 20, 2017
Job Description

HR Systems Manager

SUMMARY: To be effective in this role, the HR System Manager must work collaboratively with other HR team members as well as internal business partners to improve process and service levels of HR operations. This requires a high level of personal integrity, loyalty and ability to go the extra mile.



Team Leader - Provide leadership to drive superior results in all aspects of HR documentation and system utilization. Identify, Institutionalize and drive process for accurate and timely reporting of all data, transactional audit and improved use of technology for efficiencies. Collaborate with payroll, benefits and compensation team to ensure a cohesive results oriented team.

Manage & supervise the payroll/HRIS team on all functional responsibilities including enterprise-wide security. Set clear expectations on accountabilities and responsibilities then coach and counsel to provide feedback for improved results. Responsible for hiring, development, disciplinary action and performance evaluations. The payroll team must be fully cross functional and the resident experts on all payroll and timekeeping related needs.

System Advocate -Work with business partners and serve as technical point of contact to assist with ensuring data integrity, testing of system changes, report writing, and analyzing data flows for process improvement opportunities and to identify other service needs including reporting, training, audits, business process enhancements and follow-up on open issues.

Project Manager -- Manage all HR systems and applications including implementations, upgrades, testing and system changes as needed by building project plans, ensuring adherence to project schedules, maintain system orientation, and working effectively to set technology priorities and conduct long-term strategic planning. Document processes, policies, and results.

Customer Service -- Provide production support, including researching and resolving HRIS and/or payroll problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet business needs and requirements. Measure efficiency and completion times for service levels.

General Administration - Manage all budgeting and expense related to platform and departmental operations (e.g. staff hours, payroll, invoices, contracts, etc.).

Develop and catalog reports and distribution requirements. Monitor external vendor reporting including WOTC, unemployment, tax filings and garnishments, and ensure services are in compliance with professional standards, state and federal regulatory requirements related to recordkeeping and reporting.

Identify and implement best practices to improve efficiencies and reconciliation processes for all provider services including payroll, timekeeping, unemployment, WOTC, background checks, tax filings, garnishments, etc. Institutionalize in central repository all payroll policies, procedures and protocols.

Special projects and other duties as business dictates

Duties may be expanded upon and additional duties may be assigned


  • Bachelor's Degree

  • 3+ years management experience

  • 1-2 years Human Resource experience

  • Proficient with Microsoft Suite

  • Experience in report writing a plus

  • Analytical Skills & Critical Thinking

  • Strong project management skills, organized and detail oriented

The Kraft Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, status as a qualified individual with disability, or any other legally protected status. All applicants must be able to show proof of eligibility to work in the United States.

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Company Information

The Kraft Group

Job Id #: 4309718

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